The Six Sigma Handbook

Fülszöveg

MANAGEMENT
The management information and statístical tools you need to successfully implement Six Sigma
has helped organizations of all types and sizes improve die quality of processes and products while simultaneously increasing customer satisfaction and saving billions of dollars. The Six Sigma Handbook covers die management systems and statistical tools diat are the foundation for this revolutionary new approach to management.
Thomas Pyzdek ofiFers a comprehensive guide to using Six Sigma to retain customers and enhance bottom-line performance while cutting costs dramatically. He explains exacdy how to make Six Sigma work, including organizing for Six Sigma, the various levels of technical proficiency required, criteria for selecting personnel for training, using customer requirements to drive strategy and operations, successful project management, and much more.
For the manager or quality professional charged with implementing or supporting Six Sigma—no matter the... Tovább

Fülszöveg

MANAGEMENT
The management information and statístical tools you need to successfully implement Six Sigma
has helped organizations of all types and sizes improve die quality of processes and products while simultaneously increasing customer satisfaction and saving billions of dollars. The Six Sigma Handbook covers die management systems and statistical tools diat are the foundation for this revolutionary new approach to management.
Thomas Pyzdek ofiFers a comprehensive guide to using Six Sigma to retain customers and enhance bottom-line performance while cutting costs dramatically. He explains exacdy how to make Six Sigma work, including organizing for Six Sigma, the various levels of technical proficiency required, criteria for selecting personnel for training, using customer requirements to drive strategy and operations, successful project management, and much more.
For the manager or quality professional charged with implementing or supporting Six Sigma—no matter the industry—this timely guide will help any organization achieve the goal of becoming a world-class operation. This signifícantly revised and expanded edition covers:
Six Sig
The Six Sigma Handbook is the comprehensive reference guide you need to successfully implement Six Sigma. It describes the statistical tools and problem-solving techniques that comprise Six Sigma, explaining how to use them effectively throughout your organization. Author/consultant Thomas Pyzdek offers expert guidance and direction on fulfilling the Six Sigma promise in your company—and avoiding the traps and pitfalls commonly encoun tered.
This book presents vitai information on selecting the right personnel to train, the various levels of technical proficiency required, building the best teams, and foster-ing effective leadership. Directing you on how to handlé successful project management írom start to fmish, Pyzdek alsó:
Explains how to make your organization customer-focused—a vitai requirement for implementing Six Sigma
Identifies where specific Six Sigma techniques can—and cannot—be applied in the process
Includes inspiring and instructive case studies about the success of Six Sigma at Motorola, General Electric, and other companies that have reaped the rewards
You'll get a complete overview of the management and organization of Six Sigma and the philosophy that underlies it. Pyzdek uses clear, detailed examples throughout to demonstrate
exactly how to make this program work for you. You'll see how best to prepare manage-ment for the idea of using proven scientific methods to run a business and how to build the groundwork for management's role.
Plus, you'll learn when and how to use the more advanced Six Sigma tools—everything from design of experiments (DOE) and response surface methods (RSM) to chi-square contingency tables and analysis of categorical data.
If you're ready to transform your company realize significant gains in quality, productivity, and sales and take the necessary steps to ensure that your company will flourish in the new world economy, The Six Sigma Handbook is the guidebook you need to reach your goals.
Thomas Pyzdek (Tucson, AZ) is a leading Six Sigma consultant and author, and lectures around the world on Six Sigma and related topics. He is a Fellow of the American Society for Quality, and recipient of the American Society for Quality "Edwards Medál" for outstanding contributions to the practice of quality management. His clients include Boeing Satellite Systems, Intuit, and other leading companies. Vissza