The OK Boss

Fülszöveg

THE OK BOSS
by Muriel James
At one time or another, almost everyone is a boss. From plant managers and production supervisors, to football captains and babysitters. In this practical guide, Muriel James, the prominent coauthor of BORN TO WIN, takes a fresh look at "bossing" using the techniques of Transactional Analysis (TA).
Meet the Critic, the Coach, the Analyst, the Pacifier, the Inventor, the Fighter, and the Shadow—all bosses that you'll recognize from work or home. You'll see how OK and not-OK bosses deal with conflict, set goals, make decisions, and get along with others. You may even recognize your own bossing style!
You'll discover why bosses (and other people) act the way they do and say the things they say. You'll recognize familiar Games Bosses Play, like Harried Executive, Don't Bother Me, Blemish, Let's Not Rock the Boat, and others.
And you'll learn about: "Transactions," a new way to look at
communication; "Strokes," the importance of giving (and
getting!)... Tovább

Fülszöveg

THE OK BOSS
by Muriel James
At one time or another, almost everyone is a boss. From plant managers and production supervisors, to football captains and babysitters. In this practical guide, Muriel James, the prominent coauthor of BORN TO WIN, takes a fresh look at "bossing" using the techniques of Transactional Analysis (TA).
Meet the Critic, the Coach, the Analyst, the Pacifier, the Inventor, the Fighter, and the Shadow—all bosses that you'll recognize from work or home. You'll see how OK and not-OK bosses deal with conflict, set goals, make decisions, and get along with others. You may even recognize your own bossing style!
You'll discover why bosses (and other people) act the way they do and say the things they say. You'll recognize familiar Games Bosses Play, like Harried Executive, Don't Bother Me, Blemish, Let's Not Rock the Boat, and others.
And you'll learn about: "Transactions," a new way to look at
communication; "Strokes," the importance of giving (and
getting!) positive recognition; "Scripts," what they are and how they
affect people at work and at home; "Contracts," how to make agreements for positive change.
You can check your OK-Boss quotient with the "Self-Discovery" exercises in each chapter. A "So What to Do" section provides practical suggestions for positive change. And it's all tied together with a section on how to increase effectiveness and efficiency in bossing.
Dr. James has a clear writing style and a strong grasp of what it takes to become a better boss. And John Trotta's illustrations add a hilarious dimension to this interesting and important handbook for all bosses. Vissza