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The New Successful Large Account Management

How to hold on to your most important customers and turn them into long-term assets

Szerző
London
Kiadó: Kogan Page Limited
Kiadás helye: London
Kiadás éve:
Kötés típusa: Ragasztott papírkötés
Oldalszám: 213 oldal
Sorozatcím: Miller Heiman
Kötetszám:
Nyelv: Angol  
Méret: 23 cm x 16 cm
ISBN: 978-0-7494-4501-0
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Előszó

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Fülszöveg


"Having an effective method for managing all accounts has succeeded in giving Mincom the best chance of determining the most successful sales objectives, increasing the value level within its customer relationships and planning its own investment resources."
/!yjeh Vaughn, Vice President of Global Sales, Mincom
f**
"LAMP® has implemented a discipline that allows people to work together and communicate, setting strategies and sales goals that benefit both our customers and our own company."
Joseph L Cash, Senior Vice President of Sales, Equifax Corporation
The book that shows how to keep your most important customers
Whatever your company's sales revenue, chances are that at least half of it comes from a few crucial accounts. So what does it take to keep them going strong? The New Successful Large Account Management will show you. The authors of the best-selling books The New Strategic Selling and The New Conceptual Selling have put together a new version of this... Tovább

Fülszöveg


"Having an effective method for managing all accounts has succeeded in giving Mincom the best chance of determining the most successful sales objectives, increasing the value level within its customer relationships and planning its own investment resources."
/!yjeh Vaughn, Vice President of Global Sales, Mincom
f**
"LAMP® has implemented a discipline that allows people to work together and communicate, setting strategies and sales goals that benefit both our customers and our own company."
Joseph L Cash, Senior Vice President of Sales, Equifax Corporation
The book that shows how to keep your most important customers
Whatever your company's sales revenue, chances are that at least half of it comes from a few crucial accounts. So what does it take to keep them going strong? The New Successful Large Account Management will show you. The authors of the best-selling books The New Strategic Selling and The New Conceptual Selling have put together a new version of this hard-hitting, no-nonsense book describing the unique process that will help to improve your most important business relationships. Now fully updated, this new edition is crammed with current examples of real success stories and proven strategies to keep customers coming back. By following the clearly defined and dynamic approach to the account planning process, you will learn how to:
• devise a strategic action plan for managing your key accounts;
• manage them effectively and profitably;
• build long-term relationships with clients;
• improve competitive positions in important accounts;
• move your relationship up the buy-sell hierarchy.
Whatever business you're in, whatever its size, The New Successful Large Account Management shows you how to protect those crucial accounts that you can't afford to lose.
The Miller Heiman Large Account Management Process (LAMP®) is used successfully by some of the world's largest companies. Vissza

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