Operations Management

Fülszöveg

MANAGEMENT/OPERATIONS MANAGEMENT
Operations Management Producing goods and services
Donald Waters
' Operations Management successfully highlights the vital contribution that operations managers make to the long-term success of an organization. The book provides a broad and comprehensive introduction to operations management, with a lively and stimulating presentation of the subject. Giving equal weight to both manufacturing and service industries, the book has a logical structure, concentrating on the development of products and services and the sequence of decisions that are associated with them. Operations Management takes a practical approach, exploring how the theory behind the subject is applied to the real world. The emphasis of the book is to help student understanding and it is written in a clear, non-technical and informal style.
Key features ¦ ^ ^
• The opening chapter describes a service and a manufacturing industry, to put into perspective the role of operations... Tovább

Fülszöveg

MANAGEMENT/OPERATIONS MANAGEMENT
Operations Management Producing goods and services
Donald Waters
' Operations Management successfully highlights the vital contribution that operations managers make to the long-term success of an organization. The book provides a broad and comprehensive introduction to operations management, with a lively and stimulating presentation of the subject. Giving equal weight to both manufacturing and service industries, the book has a logical structure, concentrating on the development of products and services and the sequence of decisions that are associated with them. Operations Management takes a practical approach, exploring how the theory behind the subject is applied to the real world. The emphasis of the book is to help student understanding and it is written in a clear, non-technical and informal style.
Key features ¦ ^ ^
• The opening chapter describes a service and a manufacturing industry, to put into perspective the role of operations management in different organizations
• An equal balance between service and manufacturing industries
• Management Perspectives outline management problems and the dccision-making process
• Interviews with operations managers from Rover, THORN Transit Systems International, ICI, Tesco and A to Z Supplies provide an interesting insight into operations
• Case Examples and Case Studies from the UK and Europe
• Numerous Worked Examples introduce basic techniques
• A strategic perspective, with a dedicated chapter on operations strategy
This book is aimed at undergraduate, diploma and MBA courses in Operations Management. It is also suitable for operations managers who need an introduction to the principles of the subject.
'This is very much the best operations book for understanding the techniques - it is exceptionally clear in the steps needed." _/o/;« Bothams, University of Stratbclycle
'A book with a good structure, that is supported by a lot of examples and small cxcrciscs which clarify the themes.' DrJ. E H. Nijhitis, University of Limburg
Donald Waters is currently Professor of Operations Management at the University of Calgary in Canada. He has wide experience of teaching in the UK, Europe and North America and has written several successful textbooks. Vissza