Helping People Win at Work

Fülszöveg

Since instituting this system, WD-40 Company's sales and earnings have soared. A 2010
WD-40 Company employee survey revealed that:
_
WITH DI
• 98.7 %
• 98.6% WORK PASSIONATELY TOWARD THE SUCCESS OF THE ORGANIZATION
• 98.3% EEEL FREE TO OPENLY DISCUSS ALTERNATIVE POINTS OF VI
• 98.0% FEEL THEIR SUPERVISOR RESPECTS THEM
• 97.7% KNOW WHAT RESULTS ARE EXPECTED OF THEM
• 97.7% "DO THE RIGHT THING"
• 97.3% EXHIBIT A HIGH ETHICAL STANDARD OF PERSONAL CONDUCT
• 97.0% FOLLOW THROUGH ON THEIR COMMITMENTS
If your company is not achieving the results you hope for, maybe its time to throw out your
performance review system and replace it with a process that actually helps people "get an A.
Because when your people win, your company wins.
By building trust, treating people \vi rn digni
and respect, bring gu ar about expectation^,
setting high ethical standards, and following
through on commitmlnts.
HOW DOES A COMPANY MANAGE TO ACHIEVE ITS BEST
YEAR IN SALES AND EARNINGS IN... Tovább

Fülszöveg

Since instituting this system, WD-40 Company's sales and earnings have soared. A 2010
WD-40 Company employee survey revealed that:
_
WITH DI
• 98.7 %
• 98.6% WORK PASSIONATELY TOWARD THE SUCCESS OF THE ORGANIZATION
• 98.3% EEEL FREE TO OPENLY DISCUSS ALTERNATIVE POINTS OF VI
• 98.0% FEEL THEIR SUPERVISOR RESPECTS THEM
• 97.7% KNOW WHAT RESULTS ARE EXPECTED OF THEM
• 97.7% "DO THE RIGHT THING"
• 97.3% EXHIBIT A HIGH ETHICAL STANDARD OF PERSONAL CONDUCT
• 97.0% FOLLOW THROUGH ON THEIR COMMITMENTS
If your company is not achieving the results you hope for, maybe its time to throw out your
performance review system and replace it with a process that actually helps people "get an A.
Because when your people win, your company wins.
By building trust, treating people \vi rn digni
and respect, bring gu ar about expectation^,
setting high ethical standards, and following
through on commitmlnts.
HOW DOES A COMPANY MANAGE TO ACHIEVE ITS BEST
YEAR IN SALES AND EARNINGS IN ITS 57-YEAR HISTORY—
BY A BIG MARGIN-DURING ONE OF THE MOST
STUBBORN RECESSIONS IN DECADES?

«jr® if
i nt: N<
When Ken Blanchard was a college professor, he always gave his students the final exam at
the beginning of the course and spent the rest of the semester helping them answer all the
questions so they could get an A.
Garry Ridge, CEO of WD-40 Company, heard Ken tell that story and thought, "Why not
do the same thing in business?'' So he threw out the old performance review system. In its
place, he created a process where people received helpful feedback that lifted them up instead
of labeled them. Vissza