Fülszöveg
"THIS BOOKIS A GODSEND
to every well-intentioned manager or frustrateci employee. It makes a compelling case that récognition, rewards and positive reinforcement ail do work and that they can work for you."
—Ken Blanchard, from the Foreword
" T h i s book should be in the top drawer of every manager's desk!" —Karl Albrecht, coauthor of Service America
Whether you manage a depart-ment, oversee a division, lead a company—or run a family business with just one employee—there's an essential principie to follow that's too often over-looked: What most motivâtes the people who work for you is récognition.
A chock-full guide to rewards of every conceivable type for every conceivable situation, 1001 WAYS TO REWARD EMPLOYEES polls the whole of the American business community, finding innovative ideas in every corner; and from the spontaneous gesture of praise to for-mal company-wide programs, it presents hundreds of ways to say thank you to the people who truly deserve it.
[ob Nelson...
Tovább
Fülszöveg
"THIS BOOKIS A GODSEND
to every well-intentioned manager or frustrateci employee. It makes a compelling case that récognition, rewards and positive reinforcement ail do work and that they can work for you."
—Ken Blanchard, from the Foreword
" T h i s book should be in the top drawer of every manager's desk!" —Karl Albrecht, coauthor of Service America
Whether you manage a depart-ment, oversee a division, lead a company—or run a family business with just one employee—there's an essential principie to follow that's too often over-looked: What most motivâtes the people who work for you is récognition.
A chock-full guide to rewards of every conceivable type for every conceivable situation, 1001 WAYS TO REWARD EMPLOYEES polls the whole of the American business community, finding innovative ideas in every corner; and from the spontaneous gesture of praise to for-mal company-wide programs, it presents hundreds of ways to say thank you to the people who truly deserve it.
[ob Nelson is a management specialist whose books include Empowering Employees Through Delegation and We've Got to Start Meeting Like This: A Guide to Successful Business Meeting Management.
WORKMAN PUBLISHING • NEW YORK
BOOKLAND EAN
CAN
9 "781 563"0533c ISBNl I-56305-3
THINKING PAST THE RAISE AND THE PROMOTION
• Workers who must stay late at Time Inc. get cab fare home.
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• Marion Laboratories f^^M anmially takes ali DV* employees and guests
to see a Kansas City jWf Royals game.
• Chevron keeps a Treasure Chest brimming with gifts so supervisors can reward employees on the spot.
• Home Depot's Employee-of-the-Month Award gives honorees $100 and a merit badge—and engraves bis or her name on a plaque.
• At Busch Gardens-Tampa, employees who offer excep-tional service to guests récéivé a "scratch-off" card yielding various awards.
• Every Christmas, The Walt Disney Company opens Disneylandfor employees and families only—with executives running the park.
978156305339951095
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